Agent M is an AI tool by Floatbot, specifically built to create, train and deploy intelligent virtual assistants (IVAs), also known as Agent LLM. The primary function of this tool is to automate complex conversations.

This Generative AI-based Master Agent is designed to connect to your data, communicate with APIs, and provide solutions to intricate problems. Agent M encapsulates a variety of features provided by Floatbot like omnichannel chatbots, voice AI that supports multiple languages, live chat with a co-browsing solution, AI Agent Assist if human intervention is needed, real-time ASR for voice-based applications, and advanced voice recognition technology for security purposes.

It is also capable of cognitive search, allowing it to enable self-learning from unstructured data for your conversational AI bots. Thanks to these capabilities, Agent M can significantly boost productivity, foster efficient collaboration, and greatly improve the customer experience.

Agent M is designed to be used in various industries such as banking, insurance, and BPO, among others. It provides a free trial for users who would like to explore its features and functionalities before availing of the service.