Aide
Customer Support
Enhance customer support with AI-powered insights and solutions
Like BoldDesk, Aide is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
We've curated 44 of the best alternatives to BoldDesk, ranked by feature overlap, topic similarity, user ratings, and popularity. Aide, Yuma, and Coconaut lead the list as the closest matches.
Updated May 18, 2026
The list includes 3 freemium, 1 paid, and 40 with a free trial, so whether you're looking for a no-cost replacement or a more capable paid tier, there's an option to compare. BoldDesk itself is free-trial, which makes free-trial alternatives the most natural starting point.
Many of these tools cluster around use cases like Customer Support, Customer Service, Ai Chatbot, and Chatbot — the same problem spaces BoldDesk addresses. Cross-referencing tools that overlap on multiple topics gives a more reliable signal than category alone, because two products in the same category can still serve very different workflows.
Our ranking weighs eight signals: shared category, topic overlap, feature overlap, name and description text similarity (via PostgreSQL's pg_trgm and tsvector), Bayesian-smoothed user ratings, pricing-model match, popularity, and editorial overrides. Scores are then normalized within each tool's own candidate pool so the top match always represents the strongest available alternative.
Use the table of contents below to jump to free or paid alternatives, or scroll down to compare each option side-by-side with BoldDesk.
Ranked by compatibility score
Customer Support
Enhance customer support with AI-powered insights and solutions
Like BoldDesk, Aide is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Empower businesses with advanced AI solutions
Like BoldDesk, Yuma is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
0 free and 3 freemium options.
3 free or freemium alternatives to BoldDesk on /tools/bolddesk/alternatives.
1 paid option.
1 paid alternative to BoldDesk on /tools/bolddesk/alternatives.
20 additional candidates
Aide ranks as the highest-scoring alternative to BoldDesk, based on shared category, topic overlap, feature similarity, and user ratings. Ratings are still being collected for this tool.
Yes — 0 fully free and 3 freemium alternatives are available, including Answerai, Userscom, and Help Center.
Aide is similarly priced (free-trial) and sits in the same category (Customer Support). View its detail page to compare features, integrations, and reviews side-by-side.
Top Customer Support alternatives include Aide, Yuma, Coconaut, and KnowledgeBase AI. These tools share the same primary category and have meaningful topic overlap with BoldDesk.
Neither BoldDesk nor Aide has user ratings yet — be the first to review either tool to help future visitors compare them.
Customer Support
Create a ChatGPT-like chatbot from your data in minutes.
Like BoldDesk, Coconaut is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Lightning-fast customer support with effortless self-service.
Like BoldDesk, KnowledgeBase AI is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Your business's AI-powered chatbot companion.
Like BoldDesk, CuServly is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Automate interactions with AI assistants
Like BoldDesk, Kore.ai is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Automate support with AI: 90,000 requests per minute.
Like BoldDesk, Hoory is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Enhance CX with AI-powered conversational agents
Like BoldDesk, Moveo is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
AI-powered customer service automation platform
Like BoldDesk, Kommunicate is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Visually guide customers remotely with instant cobrowsing.
Like BoldDesk, Cohere.io is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
ChatGPT for every website
Like BoldDesk, SiteGPT is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Supercharge your website with AI-powered chat in minutes.
Like BoldDesk, WebBotify is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Multilingual Customer Support & Sales Chatbot
Like BoldDesk, AIChatbot is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Build AI ChatBots trained on your Notion data
Like BoldDesk, Userdesk is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
AI-powered support to instantly resolve Shopify tickets
Like BoldDesk, Macha is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
AI-powered apps for smarter product management
Like BoldDesk, DevRev AgentOS is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Create a help center from Notion docs
Like BoldDesk, Synced is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Boost conversions with AI-powered eCommerce chatbots.
Like BoldDesk, Maisie is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
AI chatbot that answers customer questions 24/7
Like BoldDesk, Alfred Chat is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Streamline customer support with smart ticketing.
Like BoldDesk, HelpDesk is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Your website's own ChatGPT to handle customers 24/7
Like BoldDesk, Chatlify is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Reduce support tickets with AI-powered 24/7 customer chat
Like BoldDesk, Resolve247 is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
AI-powered customer support assistant
Like BoldDesk, Virsay is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Customer Support
Lifelike AI avatars for enhanced customer service
Like BoldDesk, Kimiya is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
Like BoldDesk, 3Win ShopMate is in the Customer Support category. Both are free-trial. Worth comparing on the detail page.
