Freshworks
Customer Support
Easy-to-use business software for complex problems
Like Ebi, Freshworks is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
We've curated 50 of the best alternatives to Ebi, ranked by feature overlap, topic similarity, user ratings, and popularity. Freshworks, Kastro Chat, and SiteJetAI lead the list as the closest matches.
Updated May 18, 2026
The list includes 50 freemium, so whether you're looking for a no-cost replacement or a more capable paid tier, there's an option to compare. Ebi itself is freemium, which makes freemium alternatives the most natural starting point.
Many of these tools cluster around use cases like Customer Support, Chatbot, Customer Service, and Ai Chatbot — the same problem spaces Ebi addresses. Cross-referencing tools that overlap on multiple topics gives a more reliable signal than category alone, because two products in the same category can still serve very different workflows.
Our ranking weighs eight signals: shared category, topic overlap, feature overlap, name and description text similarity (via PostgreSQL's pg_trgm and tsvector), Bayesian-smoothed user ratings, pricing-model match, popularity, and editorial overrides. Scores are then normalized within each tool's own candidate pool so the top match always represents the strongest available alternative.
Use the table of contents below to jump to free or paid alternatives, or scroll down to compare each option side-by-side with Ebi.
Ranked by compatibility score
Customer Support
Easy-to-use business software for complex problems
Like Ebi, Freshworks is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
ChatGPT-powered AI for instant customer support
Like Ebi, Kastro Chat is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
0 free and 50 freemium options.
26 additional candidates
Freshworks ranks as the highest-scoring alternative to Ebi, based on shared category, topic overlap, feature similarity, and user ratings. Ratings are still being collected for this tool.
Yes — 0 fully free and 50 freemium alternatives are available, including Freshworks, Kastro Chat, and SiteJetAI.
Freshworks is similarly priced (freemium) and sits in the same category (Customer Support). View its detail page to compare features, integrations, and reviews side-by-side.
Top Customer Support alternatives include Freshworks, Kastro Chat, SiteJetAI, and Ping Parrot. These tools share the same primary category and have meaningful topic overlap with Ebi.
Neither Ebi nor Freshworks has user ratings yet — be the first to review either tool to help future visitors compare them.
Customer Support
AI-powered chatbot for seamless customer support
Like Ebi, SiteJetAI is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
AI chatbot automates 85% of customer support.
Like Ebi, Ping Parrot is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
AI chatbot automates 80% of customer inquiries in 80+ languages.
Like Ebi, Quidget is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
AI-powered knowledge base for instant customer support
Like Ebi, Help Center is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
Turn Notion knowledge base into AI-powered chatbot
Like Ebi, Helpkit is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
AI chatbot resolves support tickets instantly
Like Ebi, Corpus is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
AI-powered help desk for exceptional customer service
Like Ebi, Richpanel is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
Answer customer questions before they ask
Like Ebi, Inline Help is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
Centralize, personalize, and automate eCommerce customer support.
Like Ebi, eDesk is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
Make your website smart with AI-powered customer support
Like Ebi, Norby AI is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
AI chat from your knowledge base in minutes
Like Ebi, Fini is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
Your concise AI assistant for insights and privacy.
Like Ebi, Algo is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
Unify customer support across all channels with AI.
Like Ebi, Whelp is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
The AI docs companion that trains, chats, and solves queries.
Like Ebi, DocsAI is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
Automate support with AI that understands your business.
Like Ebi, LogiChat is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
AI-powered support chatbot for Slack
Like Ebi, Support Guy is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
Train ChatGPT on your website for instant answers
Like Ebi, Instantanswers is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
AI Assistant: Your company guru for exceptional customer support.
Like Ebi, Answerai is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
GPT-powered chatbots for superior customer support.
Like Ebi, Chatcare is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
Automate support with AI chatbots for Crisp
Like Ebi, Enum Support is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
Create custom AI chatbots for your website
Like Ebi, Chatling is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
Customer Support
Build custom ChatGPT chatbots for your business
Like Ebi, Diddo is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
44 more free/freemium alternatives listed below. Browse all Ebi alternatives ↓
50 free or freemium alternatives to Ebi on /tools/ebi/alternatives.
Like Ebi, SupportAI is in the Customer Support category. Both are freemium. Worth comparing on the detail page.
