HostAI is an AI-powered tool designed to automate guest messaging for hotels and short-term rentals, including Airbnb, VRBO, Guesty, Hostaway, and more.

Focused on enhancing the guest experience, this tool responds to guest inquiries, handles repetitive tasks and can even deal with guest phone calls using its voice AI.

One of its key features is the ability to identify and track maintenance tasks by turning guest messages and post-stay reviews into tasks assigned to your team.

HostAI also offers automation for calendar messages, assisting with availability inquiries and trip modifications. Additional features include detection of urgent issues and planning of guest experiences.

It supports integration with existing tech stacks to connect tools and teams. There is also an option for customization so that the AI can adopt preferred greetings, sign-offs, and other unique idiosyncrasies.

Despite its automation capabilities, it does not eliminate the importance of the human touch in hospitality, but aims to enhance productivity by automating repeatable tasks.