Developed by Chatdesk, Retain AI is a tool designed to help businesses on Shopify automate customer retention efforts. The primary function of Retain AI is generating and sending personalized emails to customers, specifically targeted at turning one-time shoppers into repeat customers.

This process is fully automated and requires minimal input and monitoring from the business. The generated emails are sent 90 days after a purchase, with content tailored to the customer's purchase history, inclusive of a custom image and individual promo code.

This is a strategically devised time frame to re-engage customers, aiming to motivate them to shop again. The tool also comes with features for tracking conversions and revenue, further enhancing its function as a comprehensive customer retention solution.

Retain AI puts an emphasis on reducing customer churn and driving conversions, promising impactful results without adding workload to the business.