Unless is a no-code AI tool developed to promote customer success within compliance-driven markets. It equips legacy systems with conversational AI agents aimed at enhancing customer success without compliance concerns.

The AI tool is engineered to integrate into customer operations and provide instant answers, reducing the number of support requests and increasing efficiency.

It uses generative AI to assist in resolving user inquiries round-the-clock via personalized dialogue. The AI tool can also help in providing contextual assistance on websites or dashboards.In addition, Unless offers an internal assistance function for team members.

This helps reduce resolution time via automation and coaching and makes complex information accessible. Utilizing the tool can result in time reductions and increase in efficiency.

Natural conversations can be had with both employees and customers, across various channels and use cases in multiple languages. The AI tool also understands and connects all company knowledge resources, allowing it to resolve contextual issues like a support team.Unless also acts on behalf of users and can complete tasks related to your services, even interacting with the user interface.

The efficient implementation process enables users to add AI features to any web interface. The tool helps improve the quality of internal knowledge bases by identifying structural flaws and inconsistencies in a continuous feedback loop.

The platform is an easy-to-use solution for organizations looking to integrate generative AI into their operations, which can be monitored easily without requiring coding skills.All in all, Unless assures security and guaranteed availability, meeting the highest standards for regulated markets.

It assists organizations in improving operations with AI feedback, reducing support tickets, and enhancing customer interactions.